Last Updated: [22/09/2025]
1. Introduction
Thank you for shopping with FitClan Life (a brand owned and operated by NutriTattva).
We are committed to delivering your healthy and nutritious products in a safe, timely, and reliable manner.
Following are the Terms of Service (“Terms”) which govern your use of our website located at https://www.fitclanlife.com (“Website”), and any related services provided by FitClan Life (“we”, “us”, “our”).
By accessing or using the Website, placing orders, or otherwise interacting with us, you ("Consumer") agree to be bound by these Terms.
2. Eligibility & Your Status
You must be at least 18 years old and legally capable of entering into a binding contract to use our services.
You warrant that all information you provide (for example during registration or when placing orders) is accurate, complete, and up to date.
3. Registration & Account
Some features (ordering, tracking orders, saving preferences) require you to register for an account.
You are responsible for safeguarding your account credentials (username, password).
You agree to accept responsibility for all activities that occur under your account.
You must notify us immediately if you believe your account has been compromised.
4. Orders & Contract Formation
When you place an order with us, that order constitutes an offer to buy products. We reserve the right to accept or reject any order.
A binding contract between you and FitClan Life is formed only when we send you a notification that your order has been dispatched.
We will use reasonable efforts to ensure that the products in your order are available.
If a product is out of stock or unavailable, we will inform you and offer you options (waiting, cancellation, replacement, refund) as per our policies.
5. Pricing & Payment
Prices will be as shown on the Website at the time you place the order. We make every effort to display prices correctly.
In case of pricing errors, we reserve the right to cancel orders or request your confirmation.
We accept payments through authorized payment gateways.
You are responsible for any taxes, duties, or additional charges that may apply to your purchase as per applicable law.
6. Shipping & Delivery
We will deliver the products to your shipping address provided by you, as long as it lies within our serviceable areas.
Expected delivery times will be communicated on the Website; actual delivery may vary due to unforeseen circumstances (e.g. logistics delays).
Risk of loss or damage to the goods transfers to you upon delivery (or upon delivery attempt) per the delivery partner’s policies.
For more information, please refer our Shipping policy.
7. Return, Refund & Cancellation
You may cancel or modify an order before it has been dispatched. Once dispatched, cancellations/modifications may not be possible.
For defective or damaged products, you may request a return and full refund, including standard return shipping fees, subject to our Return Policy.
Products which have been opened or used (unless found defective) may not be eligible for return/refund.
Refunds will be processed through the same mode of payment or via a bank transfer / NEFT/RTGS (or another method at our discretion) once the returned product is received and inspected.
For more information, please refer our Refund and cancellation policy.
8. Intellectual Property
All content on the Website, including product images, graphics, text, logos, and designs (“Content”), is owned by or licensed to FitClan Life and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print Content for your personal or non-commercial use. Any other use (reproduction, modification, distribution, display) without prior written permission is prohibited.
9. Use Restrictions
You agree not to use the Website or its Content to:
Violate any applicable laws or regulations.
Infringe on intellectual property rights or publicity/privacy rights of others.
Transmit spam, malware, or any harmful code.
Harvest or collect personal data about others without their consent.
Interfere with or disrupt the Website or servers, or bypass security features.
10. Disclaimers & Limitation of Liability
While we strive to ensure accuracy, FitClan Life does not guarantee that product descriptions, pricing, or other content on the Website are error-free, complete or up-to-date.
The Website is provided “as is” and “as available.” We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement.
FitClan Life will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or business opportunities, even if we have been advised of such possibility.
Our total liability arising under or in connection with these Terms shall not exceed the total amount you paid to us for the relevant order(s).
11. Pricing & Modification of Terms
We may revise our prices, fees, or other charges at any time, and update product information.
We reserve the right to modify these Terms, policies, or notices at any time. When we do, we will post the updated version on the Website with a new “Last Updated” date.
Your continued use of the Website after modifications means you accept the updated Terms.
12. Privacy & Data Protection
Our collection, use, and handling of personal data is described in our Privacy Policy. By using our Website, you also agree to that policy.
We implement reasonable security measures to protect your personal data. However, no system is entirely invulnerable, and we cannot guarantee absolute security.
13. Indemnification
You agree to indemnify and hold harmless FitClan Life, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of:
Your violation of these Terms;
Your misuse of the Website;
Your infringement of any rights of any other party.
14. Termination
We may suspend or terminate your account or access to the Website at any time, without notice or liability, for any reason, including breach of these Terms.
On termination, your right to use the Website ceases, but obligations accrued before termination (e.g. payments, indemnification) survive.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
16. Miscellaneous Provisions
Entire Agreement: These Terms, along with the Privacy Policy, Return/Refund Policy, Shipping Policy, and any other applicable policy or notice, constitute the entire agreement between you and FitClan Life regarding the Website.
Severability: If any provision of these Terms is found to be invalid or unenforceable in a jurisdiction, that will not affect other provisions or other jurisdictions.
No Waiver: Failure to enforce any right under these Terms does not constitute a waiver of that right.
Assignment: FitClan Life may assign or transfer rights under these Terms in connection with business transfers, mergers, or reorganisations. You may not assign your rights under these Terms without our written consent.
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@fitclanlife.com
Phone/WhatsApp: +91 9021705762
Business Hours: Monday to Friday, 10:00 AM to 6:00 PM (IST)
1. Introduction
Thank you for shopping with FitClan Life (a brand owned and operated by NutriTattva).
We are committed to delivering your healthy and nutritious products in a safe, timely, and reliable manner.
Following are the Terms of Service (“Terms”) which govern your use of our website located at https://www.fitclanlife.com (“Website”), and any related services provided by FitClan Life (“we”, “us”, “our”).
By accessing or using the Website, placing orders, or otherwise interacting with us, you ("Consumer") agree to be bound by these Terms.
2. Eligibility & Your Status
You must be at least 18 years old and legally capable of entering into a binding contract to use our services.
You warrant that all information you provide (for example during registration or when placing orders) is accurate, complete, and up to date.
3. Registration & Account
Some features (ordering, tracking orders, saving preferences) require you to register for an account.
You are responsible for safeguarding your account credentials (username, password).
You agree to accept responsibility for all activities that occur under your account.
You must notify us immediately if you believe your account has been compromised.
4. Orders & Contract Formation
When you place an order with us, that order constitutes an offer to buy products. We reserve the right to accept or reject any order.
A binding contract between you and FitClan Life is formed only when we send you a notification that your order has been dispatched.
We will use reasonable efforts to ensure that the products in your order are available.
If a product is out of stock or unavailable, we will inform you and offer you options (waiting, cancellation, replacement, refund) as per our policies.
5. Pricing & Payment
Prices will be as shown on the Website at the time you place the order. We make every effort to display prices correctly.
In case of pricing errors, we reserve the right to cancel orders or request your confirmation.
We accept payments through authorized payment gateways.
You are responsible for any taxes, duties, or additional charges that may apply to your purchase as per applicable law.
6. Shipping & Delivery
We will deliver the products to your shipping address provided by you, as long as it lies within our serviceable areas.
Expected delivery times will be communicated on the Website; actual delivery may vary due to unforeseen circumstances (e.g. logistics delays).
Risk of loss or damage to the goods transfers to you upon delivery (or upon delivery attempt) per the delivery partner’s policies.
For more information, please refer our Shipping policy.
7. Return, Refund & Cancellation
You may cancel or modify an order before it has been dispatched. Once dispatched, cancellations/modifications may not be possible.
For defective or damaged products, you may request a return and full refund, including standard return shipping fees, subject to our Return Policy.
Products which have been opened or used (unless found defective) may not be eligible for return/refund.
Refunds will be processed through the same mode of payment or via a bank transfer / NEFT/RTGS (or another method at our discretion) once the returned product is received and inspected.
For more information, please refer our Refund and cancellation policy.
8. Intellectual Property
All content on the Website, including product images, graphics, text, logos, and designs (“Content”), is owned by or licensed to FitClan Life and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print Content for your personal or non-commercial use. Any other use (reproduction, modification, distribution, display) without prior written permission is prohibited.
9. Use Restrictions
You agree not to use the Website or its Content to:
Violate any applicable laws or regulations.
Infringe on intellectual property rights or publicity/privacy rights of others.
Transmit spam, malware, or any harmful code.
Harvest or collect personal data about others without their consent.
Interfere with or disrupt the Website or servers, or bypass security features.
10. Disclaimers & Limitation of Liability
While we strive to ensure accuracy, FitClan Life does not guarantee that product descriptions, pricing, or other content on the Website are error-free, complete or up-to-date.
The Website is provided “as is” and “as available.” We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement.
FitClan Life will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or business opportunities, even if we have been advised of such possibility.
Our total liability arising under or in connection with these Terms shall not exceed the total amount you paid to us for the relevant order(s).
11. Pricing & Modification of Terms
We may revise our prices, fees, or other charges at any time, and update product information.
We reserve the right to modify these Terms, policies, or notices at any time. When we do, we will post the updated version on the Website with a new “Last Updated” date.
Your continued use of the Website after modifications means you accept the updated Terms.
12. Privacy & Data Protection
Our collection, use, and handling of personal data is described in our Privacy Policy. By using our Website, you also agree to that policy.
We implement reasonable security measures to protect your personal data. However, no system is entirely invulnerable, and we cannot guarantee absolute security.
13. Indemnification
You agree to indemnify and hold harmless FitClan Life, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of:
Your violation of these Terms;
Your misuse of the Website;
Your infringement of any rights of any other party.
14. Termination
We may suspend or terminate your account or access to the Website at any time, without notice or liability, for any reason, including breach of these Terms.
On termination, your right to use the Website ceases, but obligations accrued before termination (e.g. payments, indemnification) survive.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
16. Miscellaneous Provisions
Entire Agreement: These Terms, along with the Privacy Policy, Return/Refund Policy, Shipping Policy, and any other applicable policy or notice, constitute the entire agreement between you and FitClan Life regarding the Website.
Severability: If any provision of these Terms is found to be invalid or unenforceable in a jurisdiction, that will not affect other provisions or other jurisdictions.
No Waiver: Failure to enforce any right under these Terms does not constitute a waiver of that right.
Assignment: FitClan Life may assign or transfer rights under these Terms in connection with business transfers, mergers, or reorganisations. You may not assign your rights under these Terms without our written consent.
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@fitclanlife.com
Phone/WhatsApp: +91 9021705762
Business Hours: Monday to Friday, 10:00 AM to 6:00 PM (IST)
